There’s the lady who comes in every Tuesday to buy her usual lot of Cash 3 tickets. There’s the regular crew who show up the first Tuesday of each month to try out the new scratch-off tickets, and on one Thursday morning, there’s the guy who thought he’d won $60, until the woman behind the… Continue reading Bao Wow’s:Customer Service Drives Loyalty
Category: Retailer Spotlight
Papa V’s: Fostering Comfort in a Creative Way
Known as the birthplace of Elvis Presley and heralded as an artistic town, Tupelo is also home to another original – Papa V’s, where Mississippi Lottery games are a big hit. Located on the corner of the busy intersection of Main and E. Elizabeth streets, Papa V’s beautiful brick building attracts loyal lottery customers from… Continue reading Papa V’s: Fostering Comfort in a Creative Way
Bypass Grocery Doesn’t Bypass Customer Service
For Bypass Grocery owner James Sinclair, becoming a Mississippi Lottery retailer in January 2020 was a clear sign things were about to change at the store on the outskirts of Columbia. And the signs were only part of the change. These days, lottery signs, posters and stickers plaster nearly every surface and wall of Bypass… Continue reading Bypass Grocery Doesn’t Bypass Customer Service
“The Lottery Guy”
In a city of just over 41,000 people, resides one man whose enthusiastic personality wins over nearly everyone he meets. Meet David Haggard, a.k.a. “the Lottery Guy.” David has been in the convenience store business for nearly half a century. He has spent 49 years absolutely perfecting the customer service game. Growing up, his family… Continue reading “The Lottery Guy”
MS Holmesville Grocery 98—McComb, MS
Why did the chicken cross the road? To get to MS Holmesville Grocery 98, of course! With mostly rural scenery on either side of Highway 98, we pulled into the quaint MS Holmesville Grocery 98 in McComb at the same time a chicken was crossing the road. The store sits just off of the main… Continue reading MS Holmesville Grocery 98—McComb, MS